Learning Designer Manager

Miles in the Sky is an ed-tech start-up created to empower individuals of any age, gender, nationality, geography, or scholar degree to acquire relevant skills they need. To accomplish it, we are building a product, supported by people, to provide effective and exciting learning experiences.

Our learning model, which is embedded throughout our platform and our operations, has 3 core principles: project-based learning (our programs are a series of missions that learners have to complete), community-based learning (both informal through community discussion and interaction, but also formal, through peer review and peer assessment) and data-based learning (our platform allows us to collect data throughout the entire learning process and leverage it to better the learning experience). All of this while being scalable: an online model, mostly asynchronous despite the heavy community interaction program, with minimal experts’ intervention.

In terms of business, we have a few programs of our own in areas such as Digital Experience, Data Science or Python that we can use to sell to companies or other entities, but we mostly focus on working with other entities that use our product to run their own education programs. This is our long-term goal: to become an agnostic enabler for education with the best and most scalable learning experiences.

Miles got off the ground in July 2021 with initial funding of 400K€ and is now completing a funding round that successfully raised an additional 1.5M€.

Miles is looking for a Learning Designer Manager to help us transform the education and learning process. This is a key strategic role for the company with direct report to the CEO and that will be working cross function throughout the organization, in close proximity with the design, account management and the operations teams. This is an exciting opportunity that will put your diverse skillset to use in collaboration with tech, strategy and data teams to make long-lasting change for our users.

In this role, you will have the opportunity to work in a fast-paced, creative environment where your ideas matter and your main goal will be to translate user goals into highly engaging and memorable design solutions.

Your main role will be to be the ultimate owner of Miles learning model. Your responsibilities will cover the following activities:

• Be Miles Learning Design “Guide Book” creator: Define Miles standard learning guidelines and best practices for program creation (to be shared with program owners before design of each program);
  
  
• Be a Learning Experience Coach: Provide pedagogical support to entities using Miles to create their programs, including optimization suggestions;
  
  
• Be the Miles Learning Experience Partner: Ensure the initial program creation complies with the standard and predefined Miles’ learning principles and best practices, giving general suggestions to the program owners in the design of the program experience;
  
  
• Be on top of Miles Learning Performance: Supervise the performance of each ongoing edition, according to agreed upon performance metrics, suggesting changes to the operation or in the missions’ design and content;
  
  
• Be an Advocate of Miles Learning Experience: Review, support and make suggestions of adjustments to the program experience, in compliance with Miles’ learning principles and best practices.

All of these in a startup environment, where you can grow as the company grows. The office is located at the 42 Lisboa programming school, a relaxed environment with a dynamic community of more than 150 students, our very own ping pong table, a rooftop with an amazing view over Lisbon and more than 2000 m2 to explore.

We are looking for someone that feels passionate about working in education and for building a world class product from scratch that delivers high-quality learning. These are the particular qualifications and skills we are looking for:

• 3+ years in education sector or in learning & development;
  
  
• A deep understanding of instructional design and learning theory;
  
  
• Experience in project management (desirable);
  
  
• Ability to analyze large volumes of data;
  
  
• Flexibility to deal with sudden changes in scope of programs;
  
  
• Creativity and ability to generate ideas;
  
  
• High capacity of defining problems as well to create design solutions for them;
  
  
• Ability to create a simple, elegant product experience for complex use cases;
  
  
• Willingness to communicate and share knowledge with other team members;
  
  
• Ability to interact and maintain relationships with a variety of stakeholders, both internal and external;
  
  
• Doer mindset and willingness to get “hands dirty”;
  
  
• High level of written and spoken English;
  
  
• Curiosity for people and to understand their behavior and attitudes towards learning and career;
  
  
• Fluency in Portuguese;
  
  
• Availability to work-on site at our Lisbon offices.

• Full Time Position
• Mostly on-site, although with flexibility for some remote-working